Punch cards reward members with a gift after a certain number of purchases (or actions like sharing on Facebook). For example, you can reward a member after they buy 9 cups of coffee with the 10th cup for free. Every time the member buys the item you specify, they receive a punch in their punch card. Once their punch card is full, they can redeem their card for a gift.
Create Punch Cards
Once a punch card is created, you'll need to create automations to send members the card and to punch the punch card (for POS integrations).
To add punch cards:
- From the Benefits tab, click Punch Cards and then Manage.
- Click New Punch Card.
- Add the punch card details.
Field Description Title Appears on the punch card list Description Enter the description, details, or fine print of the gift. For example, "Buy 8 cups of coffee and get the 9th cup for free!" Background Image Appears behind the tiles of the punch card Punch Image Punch icon on the tile when it's punched Preview Image Appears on the punch card list. If no image is selected, the punch image is used. Value Estimated value of the punch card (how much the purchased items and gift are worth to your members according to their prices) Cost Actual cost of the punch card Requires an employee code to redeem? Redeeming a punch card can be done using a dynamic time stamp, the POS (for POS integration) or an employee code.
If you select No, the punch card can be redeemed using a dynamic time stamp or the POS (for POS integration). If you don't have a POS integration: when the member clicks Redeem, a dynamic time stamp screen appears and the member shows this screen to the employee to receive their gift.
If you select Yes, the punch card can be redeemed by employee code.
Number of Punches Number of paid items included in the card. For example, if you select 5, the punch card will include 5 paid items and 1 gift. Allow multiple punches for one purchase? Allows members to receive more than one punch for a single purchase (if they buy more than one item that's eligible for a punch) Allow manual punches? (using punch codes) If you'd like punching to be done only through the POS, select No. Otherwise, select Yes. Short Punch Card Name Name of the item that the employee sees when punching the card Push Notification Message When you send the punch card (by automation or from Filter Members), you can choose whether or not to send a push notification with the punch card. If you select Yes, then this is the message text that will be sent. Valid From Select from which date the punch card can be punched/redeemed. You can also specify the hour, minute and second. Valid Until Select until which date the punch card can be punched/redeemed. You can also specify the hour, minute and second. Deactivate After Select how many minutes/hours/days/weeks after the member receives the punch card that the punch card can no longer be punched/redeemed. For example, if you choose to deactivate after 30 days, the member can only use the punch card up to 30 days after they receive it. Activate After Select how many minutes/hours/days/weeks after the member receives the punch card that the punch card can be punched/redeemed. For example, if you choose to activate after 1 day, the member can only punch their card starting from the day after they receive it. Add Tags Ignore this field.
- (Optional) Specify the only days/times of the week the punch card CAN be punched/redeemed:
- Click Add New Rule.
- Select a day of the week the punch card can be punched/redeemed and then select the times the punch card can be punched/redeemed on that day.
- Add rules for any other days and times the punch card can be punched/redeemed. Note: The member will not be able to punch or redeem the punch card on a day/time unless it's within the days and times you specify.
- If your business has a POS integration, enter the gift POS settings.
- Click Save.