Find members by the ID codes they generated from their apps. This is especially helpful if technical difficulties occur in the business when trying to perform a loyalty action for the member. The employee can save the member's ID code, search for the member using this code and perform the loyalty action for them later.
To search for members by ID codes:
- From the Data & BI tab, click ID Codes.
- Enter the ID code and click Search (or find the ID code from the list).
- Click the membership key to view the member profile. You can also perform actions from their profile.