AI Comillia Campaign is an automatic campaign based on a self-learning algorithm and enables you to maximize your revenue.
The model optimizes recommendations based on past user behavior, so that the more you use it, the more accurate your results. Using machine learning and AI you can access and apply all the customer information available to you, together with their behavior trends, to create meaningful campaigns.
How Does it Work?
Select a gift/gifts that will be sent automatically to specific members, along with a communication message (SMS/ push/email).
You can create multiple gifts with different communications and Comillia will know which gift to send for each member based on his/her attributes and behavior.
NOTE: the gift must be valuable, for example, 30% off the entire ticket or 1+1 on a valuable item, and should be configured as redeemable for 1 week from the moment the member received it.
Using a set of behind-the-scenes tools, the system classifies members based on their historical behavior, in a way that strive to generate positive ROI of the campaign, while avoiding subsidizing visits for members that would have come anyway.
Every member is targeted only once per 60 days (meaning, once a member is selected by the model to be part of the campaign population, they won’t be selected again for at least 60 days).
Results and KPIs
Follow the results of your Comillia AI campaigns: get important KPIs such as redeem rate, revenue generate or revenue per member.
Revenue KPIs indicate the added value achieved by the campaign over similar members that didn’t participate in the campaign (control group).
When you attempt to interact with your members, Comillia will prevent you from communicating with members who have already received marketing messages from your business lately, to avoid customer boredom!
“Comillia AI” – a theme in Como product for AI and machine learning algorithms, that enable your businesses to grow. It’s not about Data. It’s what you do with it that counts.